Contact Us

We’re excited connecting professional to clients. We understand you might have one or more concerns using our platform or a general inquiry, our support is always happy to help. Please leave us a note with details of your inquiry, or contact our live support or social media.

FAQ

Why MyPady?

Connect with the right freelancers and get your work done securely. With a global recognition from the Tony Elumelu Foundation 2015, Growth and Employment Programme 2016 and Nigeria Tech Summit, we're committed to bringing you an opportunity for businesses for find the best people for their work.

Is it free?

Joining our community is absolutely free. 

How do I post my job

Posting your job is easy. We have provided a step by step process to enable you easily post your job. Get Started

Are there fees?

We charge the following fees:

  • Featured: This option places your job at the top of the category. The feature fee is N1,500 and features your job for 30days. This options are changeable depending on demand
  •  Seller Fee: This fee is paid after a successful completion of every job. The maximum you pay is 20% depending on your user level. 
  • Processing Fee: This fee is charge by the payment processor

Can I contact a buyer outside of MyPady?

For security and user protection, all activities must be completed on mypady marketplace. Any activities outside our platform is a violation of our terms of condition and can lead to termination of violator account

How does withdrawal work?

We transfer your withdrawal request to your bank account within 24hours of your request. Depending on the queue, withdrawal can take up to 3 business days. Ensure you withdrawal bank details matches your personal details on the Dashboard. Sometimes, at the discretion of our security and fraud department we might require that you submit your identity document for additional verification. We do not allow our system to be used for money laundry and any other fraudulent activities, user found with this act will be handed to face the full wrath of the law.

Seller is requesting payment outside mypady

Quickly, contact us with the seller details via live chat, phone or email support and we will take swift action. We're working effectively to keep the platform safe and conducive, always be on the lookout for fraudulent activities.